These Terms & Conditions explain the general rules, responsibilities and expectations that apply when you use KapTen's website, systems, services, subscriptions and implementation support.
By accessing or using KapTen's website, submitting information, purchasing a service, activating a subscription, booking an appointment or otherwise using our services, you acknowledge that you have read, understood and agree to these Terms & Conditions.
If you do not agree with these terms, you should not use the applicable website, product or service.
KapTen provides business technology, marketing systems, automation, artificial intelligence solutions, CRM configuration, websites, funnels, implementation support, consulting and related digital services depending upon the product, system or service selected.
The exact scope of a project may depend upon the system, package, subscription, proposal, order form or other written description associated with your purchase.
Successful implementation may require information, approvals, content, account access, credentials, assets and decisions from the client. You agree to provide reasonably accurate information and the access required for KapTen to perform the services you have requested.
Delays in providing required information, approvals, access or third-party credentials may affect project timelines and implementation.
Pricing, setup fees, recurring subscription charges and other applicable fees are presented during checkout, within an order form, proposal or other applicable purchasing agreement.
By submitting payment information, you authorize the applicable charges associated with your purchase. Recurring services may continue to bill according to the billing cycle selected until cancelled in accordance with the applicable subscription terms.
Cancellation terms, notice requirements and other conditions may vary depending upon the service or subscription purchased. Any specific cancellation terms disclosed in your order, proposal, checkout or service agreement will apply to that purchase.
Cancelling a recurring service generally prevents future recurring charges after the cancellation becomes effective. Charges already incurred or services already performed may remain payable unless otherwise stated in the applicable agreement.
KapTen's branding, proprietary methods, frameworks, templates, software configurations, documentation, training materials, designs and other intellectual property remain protected by applicable intellectual property laws unless ownership is expressly transferred through a separate written agreement.
Client-owned information, trademarks, content and assets supplied to KapTen remain the property of their respective owners.
KapTen systems may connect with or rely upon third-party platforms, software, payment processors, artificial intelligence providers, communication services, integrations or other technology providers.
Third-party services operate under their own terms, policies, availability and technical requirements. KapTen does not control the operation or continued availability of independent third-party platforms.
KapTen builds and implements systems designed to help businesses improve operations, marketing, communication, automation and growth. However, business results depend upon many factors outside KapTen's control.
Unless specifically stated in a written agreement, KapTen does not guarantee a particular level of revenue, leads, sales, profitability, rankings, conversion rates or other business results.
To the maximum extent permitted by applicable law, KapTen will not be responsible for indirect, incidental, special, consequential or similar damages arising from the use of our website, systems, services or third-party platforms.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
KapTen may update these Terms & Conditions periodically to reflect changes in our services, technology, business practices or applicable requirements.
When these Terms are materially updated, the effective date displayed on this page may also be updated.
If you have questions regarding these Terms & Conditions, a purchase, subscription or KapTen service, please contact us through our Contact page.
CONTACT KAPTEN →Our goal is simple: make it clear what we're building, how we'll work together and what you can expect along the way.
Understand the relationship before your system is activated.
Good implementation depends on clear communication from both sides.
Contact KapTen whenever you need clarification about your service.