Privacy Policy — Kapten Marketing

Last Updated: November 2025

Kapten Marketing (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, or interact with us through SMS, email, or other communication channels.

1. Information We Collect

We may collect the following information when you interact with our website or forms:

  • Name

  • Email address

  • Phone number

  • Business information you provide

  • Survey responses

  • Appointment booking details

  • Website interaction data (cookies, analytics)

2. How We Use Your Information

Your information is used to:

  • Deliver appointment confirmations and reminders

  • Follow up on your inquiries

  • Provide updates related to our services

  • Improve customer experience

  • Communicate via SMS or email (with your consent)

  • Fulfill legal or regulatory requirements

We do not sell, trade, or rent personal information.

3. SMS Communications

By submitting your phone number and checking the consent box on our forms, you agree to receive:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Service-related messages

Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.

4. How We Protect Your Data

We use safeguards such as encryption, secure data storage, and restricted access to protect your information.

5. Sharing Your Information

We do not sell personal information. We may share limited data with:

• Service providers who support our operations (CRM, scheduling software, SMS delivery platforms)

• Legal authorities if required by law

All third parties follow strict data protection requirements.

6. Cookies & Tracking

We may use cookies to improve performance and user experience.

7. Your Rights

You may also request details about the categories of personal information we collect and how it is used.

You may request to:

  • Access your data

  • Update your data

  • Delete your data

  • Opt out of SMS or email communication

Contact us at: [email protected]

8. Contact Information

Kapten
Business Address:1230 Oakley Seaver Dr,Clermont Florida 34711
Email: [email protected]
Website: www.thekapten.com